Location: Home ~ Will Writing Kits ~ CRM at the Speed of Light, Fourth Edition: Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers

CRM at the Speed of Light, Fourth Edition: Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers

enlarge

Author: Paul Greenberg
Publisher: McGraw-Hill Osborne
Category: Book

List Price: ~~£21.99~~
Buy New: £12.06
as of 19/5/2012 18:39 BST details
You Save: £9.93 (45%)

New (21) Used (9) from £12.06

Seller: thebumperbook

Languages: English (Unknown), English (Original Language), English (Published)
Media: Hardcover
Edition: 4
Pages: 698
Number Of Items: 1
Shipping Weight (lbs): 2.4
Dimensions (in): 9 x 6.2 x 1.6

ISBN: 0071590455
EAN: 9780071590457

Publication Date: January 1, 2010
Availability: Usually dispatched within 1-2 business days

Tell A Friend

Features:

•	New
•	Mint Condition
•	Dispatch same day for order received before 12 noon
•	Guaranteed packaging
•	No quibbles returns

Also Available In:

•	Kindle Edition - CRM at the Speed of Light, Fourth Edition: CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers (Unknown Series)

Similar Items:

The C.R.M. Pocketbook (The Pocketbook)

Customer Relationship Management

CRM Project Management: Building Realistic Expectations and Managing Risk

Data Mining Techniques in CRM: Inside Customer Segmentation

Harvard Business Review On Customer Relationship Management

Editorial Reviews:

Product Description
The fourth edition of this bestseller brings the work up-to-date with now-critical examinations of how Web 2.0 technologies and social media tools are being woven into CRM strategies.

CERTAIN CONTENT THAT APPEARS ON THIS SITE COMES FROM AMAZON EU S.à.r.l. THIS CONTENT IS PROVIDED ‘AS IS’ AND IS SUBJECT TO CHANGE OR REMOVAL AT ANY TIME.